FAQ

PRICING QUESTIONS: Download our Price Card or contact Matt Earley at (800) 295-0171 or matt@gottagrooverecords.com

WHAT VINYL FORMATS DO YOU PRESS? Currently, we are pressing 7" and 12" vinyl, in color and black (including "half and half" and "quarterd" split color vinyl).  Our standard 12" weight averages between 140 and 150 grams, so it is nice and heavy and resists warping better than thinner weights.  Currently, we are not pressing 180 gram 12" vinyl; however, plans are in the works to begin offering this format late spring 2010.  We are also looking into offering picture discs sometime mid-2010.  Check back often!

WHAT OTHER PRODUCTS DO YOU SELL? Gotta Groove Records is a "one stop shop".  You can get your custom printed jackets & sleeves produced and assembled by us when you get your records pressed.  We also handle record labels, insert printing, digital download code hosting and insert printing, poster & flat printing, mastering services, custom packaging solutions, and pretty much anything that goes along with vinyl records!  We do offer graphic design services too.  Distribution & fulfillment services coming in early 2010-- stay tuned!

WHAT IS GOTTA GROOVE'S TURN TIME? Assuming that all art and audio files are provided as requested, and test pressings/digital proofs approvals are given within three business days of receipt, we can usually turn your order within about four weeks (sometimes sooner).

WHAT KIND OF AUDIO DO I NEED TO PROVIDE? If you are providing your audio master in a digital form, we prefer either 1411 kbps .wav files (if uploaded via our website) or a CD containing either 1411 kbps .wav files or redbook format audio.  Ideal time limits for sides (for the hottest cut):

7” @ 45 RPM: 4.5 minutes per side   7” @ 33 1/3 RPM: 6 minutes per side

12” @ 45 RPM: 12 minutes per side  12” @ 33 1/3 RPM: 18 minutes per side

WHAT KIND OF ART FILES DO I NEED TO PROVIDE? If we are printing your labels, sleeves, jackets, download cards, inserts, posters, flats, or any other printed products, we need your art to be submitted to us on our provided templates.  Please make sure that all art submitted to us is of a resolution of 300 dpi or greater and CMYK (exception-- bar codes tend to work better in RGB).

WHAT DO I NEED TO PAY UP FRONT? A deposit of 50% of your order's total (before freight) is required in order to begin processing your order.   The remaining 50% is due upon your approval of test pressings and/or art proofs.  Freight is due upon shipment.  We accept cash, check, and credit cards (MC, VISA, Discover, AMEX).

WHAT IS YOUR MINIMUM ORDER? For 7" and 12" records, we prefer to press minimum runs of 250.  However, we try to accomodate all of our customers-- if you have any needs to press less than 250 records, please contact Matt Earley at (800) 295-0171 or matt@gottagrooverecords.com to discuss.  Printed products typically have a minimum order of either 500 (for single pocket LP jackets) or 1,000 (for most other print products).  Minimum run on standard download inserts is 250.

HOW DO I PLACE AN ORDER? You can obtain order forms, pricing, templates, and upload audio and art files here.  You can order online here.  You can also call us at (800) 295-0171 or email Matt Earley at matt@gottagrooverecords.com.

CAN I TALK TO A REAL PERSON REGARDING MY ORDER? YES!  Please feel free to call or email Matt Earley at (800) 295-0171 or matt@gottagrooverecords.com if you have any questions about ordering, technical questions, or just to converse in general.

ARE YOU HIRING? While we do not currently have open positions, if you are interested in sending your resume, we will keep it on file for six months for the case where a position does become available.  Interested applicants should send their resume to Gotta Groove Records, LLC, Attn: Vince Slusarz, 3615 Superior Ave #4201A, Cleveland, OH 44114.  GGR is an equal opportunity employer.

Have other questions? Get in touch with us on your social network of choice (Facebook, Twitter, or Myspace), or just send an email and we'll be happy to answer your question. We'll post them here as we get them.